Other information:
Hyundai Kona (OS) 2018-2024 Owners Manual: If the engine will not start
If the engine doesn't turn over or turns over slowly
Be sure the shift lever is in N (Neutral) or P (Park) if it is dual clutch
transmission vehicle. The engine starts only when the shift lever is in N (Neutral)
or P (Park).
Check the battery connections to be sure they are clean and tight.
...
Hyundai Kona (OS) 2018-2024 Owners Manual: Emergency towing
If towing is necessary, we recommend you have it done by an authorized HYUNDAI
dealer or a commercial tow truck service.
If a towing service is not available in an emergency, your vehicle may be temporarily
towed using a cable or chain secured to the emergency towing hook at the front (or
rear) ...